Privacy Policy
Last updated: January 1, 2026
1. Our Commitment to Your Privacy
First Orion ("we," "us," "our") is operated by First Orion Corp. This Site exists solely for marketing and business use — it is not for information sharing. The sole purpose of this Site is to promote our branded communication and call protection solutions and facilitate communication between you and our team.
We vow to make every attempt possible to airgap the information we receive. "Airgap" means we take active measures to isolate your personal data from external access, third-party sharing, and unauthorized distribution. Your data is treated as a private business communication, not a commodity.
2. Information We Collect
We collect only the information you voluntarily provide through the following channels:
- Contact / Strategy Session Form: Your name, email, phone number, preferred date/time, and any message you include.
- SMS / Text Messages: When you text us directly, we receive your phone number and message content.
- Chatbot (KARDI): Questions you type into the chat assistant are processed to generate responses. No chat data is stored on external servers.
- Reviews: If you submit a review, we receive your name, rating, and feedback text. Reviews are not necessarily published — see our Terms of Service.
- Push Notifications: If you opt in, we may send you notifications about updates and marketing tips. You can opt out at any time.
We do not collect data you do not provide. We do not use tracking pixels, third-party analytics, or hidden data collection.
3. How We Use Your Information
Your information is used exclusively for:
- Responding to your inquiry, strategy session request, or message
- Scheduling appointments and consultations
- Providing the services you requested
- Sending push notifications you have explicitly opted into
- Internal quality improvement (e.g., reviewing feedback)
We do not sell, rent, trade, or share your personal information with any third party for any purpose. Your data is not a revenue stream — it is a private communication between you and our business.
4. Airgap Commitment & Data Security
We vow to make every attempt possible to airgap the information we receive. This means:
- Contact form submissions are stored in isolated systems, not shared databases
- SMS and chat communications are kept within our private business tools
- No third-party data brokers, advertising networks, or analytics platforms have access to your personal data
- We minimize data retention — we do not keep your information longer than necessary
- Access to your data is restricted to authorized personnel within First Orion Corp only
While no system is 100% secure, we take every reasonable measure to protect your information from unauthorized access, alteration, or disclosure.
5. Cookies & Local Storage
This Site uses minimal local storage for functionality only:
- Theme preference — remembers your light/dark mode choice
- PWA install state — remembers if you've installed the app
We do not use tracking cookies, advertising cookies, or third-party analytics cookies. All local storage is first-party and functional only.
6. Your Rights
You have the right to:
- Access — request a copy of any personal data we hold about you
- Deletion — request that we permanently delete your personal data
- Opt-out — unsubscribe from push notifications at any time through your device settings
- No tracking — we do not track you across other sites or services
To exercise any of these rights, contact us at media@firstorion.com.
7. Children's Privacy
This Site is intended for business and marketing purposes only and is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has provided us with information, please contact us and we will delete it immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
9. Contact Us
Questions about your privacy? Reach out:
- Email: media@firstorion.com
- Phone: (501) 358-4061
- Address: 520 Main Street, Suite 400, North Little Rock, AR 72114